Home Dates & Locations Sign Up Now! Sign up for Mailing List What You Get Testimonials Coaches' Biographies Coaches Philosophy Brochure_Download Camp Types Goalies Women Guarantee Refund Policy Give the Gift of Hockey Frequently Asked Questions Photo Gallery Contact Information Company Information Adult Learning Styles Privacy Policy Links |
|
Guarantee
What is Our Guarantee?
Our money-back guarantee is quite simple. If you
attend our camp and we fail to meet or exceed your expectations, we will
gladly refund your entire camp fee. That's it. Period!
What is the catch?
There is no catch.
No other camp provides such a guarantee, how can
Weekend Warriors?
Your satisfaction is our #1 goal. By
attending one of our camps, you will substantially improve your skill, and
your knowledge of the game, and you will have fun doing it. We rely heavily upon word of mouth
to promote our camps.
You will leave wanting to tell all of your friends and teammates what a
great experience you had at Weekend Warriors. If we cannot meet this
goal, then we will fail. Thus, we work hard to not only meet, but
exceed your expectations.
Many camps will ask you to complete a feedback
survey at the end of the camp. This helps to make improvements for
future camps. But that doesn't help improve your current camp
experience.
At our camps, we go two steps further.
-
We will ask for your expectations prior to the
camp. By knowing them ahead of time, we can work to not only meet, but exceed
them.
-
Further, we will ask for your feedback after the
first two ice sessions. If we are failing you in any way, then like
shifting a line of players we will make adjustments "on the fly". If
we are still unable to satisfy you, then we have failed, and feel that you
deserve a refund. We will gladly grant it, and thank you for your
feedback.
|
|